Veterinary Service

Your first contact for animal health!

Richter Pharma — your partner with product and service competence

As the leading veterinary pharmaceutical distributor, we are the first point of contact for all veterinarians in Austria. We offer reliable and prompt deliveries, competent and friendly customer service and a wide range of products for veterinarians including pharmaceuticals, supplementary feeds and care products as well as a comprehensive range of practice supplies and practice equipment.

Richter Pharma provides special services for veterinarians from support for establishing your own practice and advice on the range variety of products all the way to digital services.

Our digital services

Online service platform

richter4you offers an overview of customer-specific information such as invoices, credit notes and delivery notes, as well as numerous downloads and information.

Electronic home pharmacy

elhapo supports you in inventory management and the electronic recording of all purchases of medicines and extemporaneous preparations.

Online ordering system

elord is available anywhere and around the clock for ordering pharmaceuticals, supplementary feeds, practice supplies and practice equipment.

Practice management

Next-generation modern practice management with smart digital processes, unparalleled efficiency in your practice and sustainable customer relationships.

Online appointment scheduling

Convenient and efficient 24/7 online appointment booking with integration on your practice website, smart planning of availability via the free smartphone APP.

Fotocredit: Peter Baier

Andrea Kubista

Head of Veterinary Customer Service

"The customer service team and I are happy to help you with orders, questions about our digital services and much more! It has been a great pleasure for me for many years to be able to support veterinarians and look after them with my customer service team."

 

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